About the Role
We are seeking a seasoned hospitality professional to join our Front Office team as a Senior Receptionist.
The ideal candidate will provide exceptional service to guests, making their stay unforgettable by warmly welcoming them, managing daily guest correspondence and special requests, preparing and distributing the Daily VIP List to relevant departments, sensibly allocating rooms based on guest preferences and requests, performing accurate check-in and check-out procedures using our computerised system, and assisting guests with additional requirements such as dinner reservations or local recommendations.