Operations Supervisor Role
The Operations Manager plays a critical role in the growth and success of logistics operations. Key responsibilities include:
* Managing warehouse and distribution to ensure service levels, efficiency, and cost control.
* Overseeing staffing, workflows, equipment utilization, and facility capacity to meet operational KPI targets.
* Driving continuous improvement initiatives and standardizing best practices across all sites.
* Building strong relationships with customers, suppliers, and internal stakeholders to support operational success.
* Ensuring compliance with safety, regulatory, and operational standards, including readiness for audits.
* Managing performance across regional teams, including KPIs, budgeting, forecasting, and asset control.
Key Skills and Qualifications
* Leadership experience in logistics operations.
* Background dealing with third-party suppliers or similar environments.
* Ability to analyze data, manage budgets, and drive operational improvements.
* Strong communication and interpersonal skills for cross-functional collaboration and stakeholder management.
* Proficient with operational systems, reporting tools, and technology used in logistics environments.
* Problem-solving, decision-making, and creating structured solutions in fast-paced settings.
Achieving Operational Excellence
To excel in this role, you will be responsible for leading high-performing teams, driving process improvements, and ensuring seamless operations. Your ability to analyze complex problems, think critically, and make informed decisions will be essential in achieving our goals.
Cultivating Strong Relationships
You will build and maintain strong relationships with customers, suppliers, and internal stakeholders, fostering open communication and collaboration to drive business success. Your excellent interpersonal skills, active listening, and empathetic approach will enable you to effectively manage conflicts, negotiate agreements, and facilitate resolution.