Senior Venue Operations Manager Job Description
We are seeking a skilled Senior Venue Operations Manager to join our team. The ideal candidate will have a strong background in hospitality, leisure, or retail and at least 3 years of experience in managing teams and driving commercial results.
* Oversee venue performance by analysing data and making strategic decisions.
* Analyse financial reports to identify areas for improvement.
* Develop and implement operational plans to ensure excellence.
* Lead and manage high-performing teams.
The successful candidate will be responsible for:
* Maintaining high standards of customer service
* Ensuring exceptional guest experiences
Key Requirements:
* Strong leadership and management skills
* Ability to work in a fast-paced environment
* Excellent communication and interpersonal skills
* Knowledge of budgeting and cost control
* Experience with performance analysis and reporting