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Overview
Helping Irish Businesses Hire Top Talent Quickly & Efficiently | Insurance & Financial Services | Accountancy & Finance | HR & Office Administration…
Are you an APA/CIP qualified professional ready to manage a dedicated portfolio of Commercial Lines clients?
We're looking for a client-focused Customer Service Advisor to join our team in Galway on a hybrid basis. This is a key role focused on building long-term relationships and driving client retention.
The Role:
* Handling renewals, mid-term amendments, claims, and all general queries.
* Working closely with clients and insurers to ensure excellent service delivery.
* Maintaining strict compliance (e.g., Consumer Protection Code 2012) and documentation standards.
What We Need:
* Essential: APA or CIP qualification (Commercial Lines) required.
* Highly Desirable: Experience and knowledge of commercial insurance broking.
* Strong interpersonal skills and a commitment to exceptional client service.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Sales and Customer Service
* Industries
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