Job Title:
We are seeking a highly motivated and dedicated individual to join our team as a Customer Needs Specialist.
This role requires an enthusiastic and eager-to-learn individual who is willing to develop their skills and grow professionally.
About the Role:
In this position, you will play a key role in creating understanding and empathy around customer needs for product and services teams, including designers, product managers, and engineers.
You will be responsible for assisting with administrative and operational tasks, answering calls and managing correspondence, organizing and maintaining files and documents, and participating in projects and supporting daily activities.
Key Responsibilities:
* Administrative Support: Assist with various administrative tasks, ensuring smooth day-to-day operations.
* Customer Communication: Answer calls, respond to emails, and manage correspondence in a professional and timely manner.
* Organizational Skills: Maintain accurate and up-to-date records, files, and documents.
* Project Collaboration: Participate in projects and contribute to achieving team goals and objectives.
What We Offer:
* Professional Development: Opportunities for training, mentorship, and career growth.
* Wellness and Safety: Access to medical assistance and support programs.
* Financial Benefits: Transportation allowance and meal allowance to support your well-being.
Requirements:
* Communication Skills: Excellent verbal and written communication skills.
* Teamwork: Ability to work effectively in a team environment.
* Computer Skills: Basic computer skills, including proficiency in Microsoft Office.
* Personal Qualities: Strong willingness to learn and grow in your career.
Why Join Us?
At infoempregos, we value our employees' growth and development. If you are a motivated and dedicated individual looking for a new challenge, we encourage you to apply for this exciting opportunity.