Are you an experienced and customer focused Hotel Receptionist looking for a change? Then Hayes Hotel in the heart of Thurles may be for you. You must have previous receptionist experience within a hotel environment in order to potentially join our front office team on a Full Time basis.
Responsibilities include:
* Greeting guests in a warm and welcoming manner.
* Efficiently and professionally check in and out guests using Guest Diary.
* Liaise with other departments regarding special requests i.e. dinner reservations, dietary requirements, room service etc.
* Correctly post all necessary charges to guest rooms.
* Perform clerical and administrative duties with optimal efficacy.
* Address and inform Duty Manager of guest queries, suggestions or complaints.
* Efficient and professional hand over of duties before shift change.
The ideal candidate:
* At least 2 years experience in a busy 3/4- star hotel reception.
* Enthusiastic, motivated and hardworking individual with a strong commitment to high standards and excellent customer care.
* Expert Interpersonal and communication skills along with the ability to work within a team environment.
Job Type: Full-time
Pay: From €27,000.00 per year
Benefits:
* Company events
* Employee discount
* Flexitime
* Food allowance
* On-site parking
Language:
* English (preferred)
Work Location: In person