ActavoSky Installation Engineer - Clare Telecoms Clare Permanent Role Title: Installation EngineerDepartment: Sky
Reports to: Team Manager
Location: Clare
Role Purpose:
Your focus will be on the installation and service of Sky satellite systems to homes and businesses, delivering exceptional customer service and installation services and support to the public.
Full training is provided.
You will need a full, clean manual driver's license to be considered for this role.
Salary: €33,000, rising to €37,000 upon successfully completing probation period Daily Subsistence payment of €5 per day while training rising to per day once probation is passed €100 Monthly bonus subject to meeting defined KPIs related to attendance H&S and customer satisfaction Commission based opportunities to upsell Sky subscriptions Overtime availability at enhanced rate Free Sky TV Subscription – after 3 months service Company vehicle including fuel card for business use, Continuous Personal Development (CPD), Full training, uniform and PPE is provided Automatic enrolment to Employee Discount Scheme
Principal Responsibilities: Install and service satellite products to a standard set out by the Client Work to achieve Key Performance Indicators (KPI's) set out by both the Client and Actavo Deliver a first-class customer experience Positively promote the brand, through on-site performance Liaise with the Team Manager to ensure that on-site health and safety requirements or issues are communicated in a timely manner Adhere to and maintain compliance with all Health and Safety procedures within your work
Requirements: A full, clean manual driver's license Good literacy, numeric and IT skills Technical/Installations minded Excellent organisational, interpersonal and communication skills required Time Management Customer Service focused Must be target driven to deliver on KPI's set by the Client Able to work at heights Must be able to understand company health and safety policies and adhere to same always Determined and committed to high quality standards Exceptional customer focus with a positive, can-do attitude Flexibility in line with business requirements Ability to represent the company in a professional manner at all times
ACT2