Position: Program Manager
Location: Dublin, Ireland
Work model: Hybrid
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
* Serve as the primary liaison for key stakeholders, managing client relationships and daily operations.
* Define clear program goals aligned with business objectives, communicating them to internal teams and external partners.
* Oversee the administration of performance targets, incentive plans, and commission structures in alignment with company and client expectations.
* Prepare and lead regular business performance reviews, including executive-level presentations.
* Monitor and enhance sales team performance through quota management, forecasting, data analysis, and metric tracking.
* Lead, mentor, and develop team members through structured performance management, coaching, and training initiatives.
* Foster team motivation by understanding individual drivers and aligning them with professional growth opportunities.
* Ensure timely execution of strategic plans, performance milestones, and critical deliverables.
* Optimize workforce management through effective hiring, onboarding, retention strategies, and performance accountability.
* Collaborate cross-functionally with departments such as Business Intelligence, Talent, and Operations to achieve program outcomes.
* Identify and implement strategic initiatives to adapt programs to changing market needs and support team growth.
* Ensure compliance with employment policies, local labor regulations, and organizational standards.
REQUIREMENTS:
* Native/fluent in English (C1), with strong proficiency in both written and spoken communication.
* Minimum of 5 years of experience in a sales-driven environment; exposure to SaaS or technology industries is advantageous.
* At least 3 years of leadership experience managing individuals or teams.
* Proven ability to manage stakeholder relationships and client engagements.
* Strong record of achieving or exceeding sales targets; experience managing hybrid or remote teams is a plus.
* Skilled in analyzing sales data and leveraging insights to improve performance.
* Proficient in using CRM systems and sales enablement tools.
* Collaborative mindset with a track record of working effectively across departments.
* Excellent communication skills, with experience delivering presentations to teams and executive stakeholders.
* Demonstrated ability to coach others in a structured sales process to improve team outcomes.
* Solid understanding of project management principles including time management and milestone tracking.
* Familiarity with budget oversight and managing program-related financials.
OFFER:
* Structured training & career development plan
* Education reimbursement
* Comprehensive VHI cover
* Personal hardship loan
* Mental health and 24/7 employee assistance program
To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2