Technical Support Role Overview
We are seeking a skilled Technical Support Engineer to join our team and provide top-notch technical assistance to customers.
* The successful candidate will be responsible for diagnosing and troubleshooting issues with storage systems, ensuring seamless customer experiences.
Candidates should possess a Bachelor of Science degree in Computer Science or a related field, as well as exceptional communication skills in German. This hybrid role offers the perfect blend of remote and office working arrangements, fostering innovation and personal growth within our organization.
A key aspect of this position is its focus on customer satisfaction, requiring strong analytical and problem-solving abilities.
Required Skills & Qualifications:
* Bachelor's degree in Computer Science or relevant field;
* Excellent communication skills in German;
* Demonstrated expertise in storage system diagnostics and troubleshooting;
Strong analytical and problem-solving capabilities;
laimed ability to work effectively both independently and collaboratively as part of a hybrid team;'