Do you have a number of years under your belt in the motor industry? Want to get off the tools and progress your career with one of Dublin's largest dealerships? Our client is seeking a Technical Support Specialist in the motor industry.
Main Duties and Responsibilities
* Provide technical help and advice to our Dealer Network.
* Communicate with Manufacturers to resolve technical problems.
* Assist with technical training for dealers.
* Deliver excellent customer service and support.
* Handle and resolve customer complaints professionally.
* Complete technical office tasks and maintain records.
Candidate Requirements
* Qualified Motor Technician with at least 3-4 years' experience.
* Strong technical knowledge in Motor Vehicle After-Sales.
* Good IT and analytical skills with attention to detail.
* Excellent customer service and communication skills.
* Self-motivated and able to work independently.
* Strong interpersonal skills to build trust with Dealers.
* Positive and results-focused attitude with the ability to meet deadlines.
* Team player who works well with others.
* Full, valid driving licence.
* Willing to travel to Dealer branches and Manufacturer locations as needed.
Skills
* Automotive
* Mechanic
* Support
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