About the RoleLead daily operations across multiple sites, ensuring adherence to company standards for quality, service, and performance.ResponsibilitiesImplement and monitor KPIs to drive operational excellence and continuous improvement.Plan and organise high-profile events across sites.Build, develop, and manage site leadership teams.Identify, nurture, and grow talent across locations.Foster a culture of accountability, collaboration, and high performance.Develop and manage budgets for each site.Monitor financial performance, analyze variances, and implement cost-control strategies.Analyse weekly/monthly financials and implement plans for improved performance.Review pricing and purchasing on a monthly basis.Maintain strong relationships with clients, vendors, and internal stakeholders.Ensure customer satisfaction and address escalated issues promptly.Ensure all sites comply with local, state, and federal regulations.Promote and enforce health, safety, and environmental standards.Develop and execute strategies for growth, efficiency, and profitability.Align site operations with broader organizational goals.Oversee recruitment, training, and development of staff across sites.Support succession planning and career development initiatives.QualificationsStrong background in hospitality and/or facilities management.Proven leadership experience managing diverse teams and complex operations.Solid financial acumen and experience with P&L management.Excellent communication, negotiation, and interpersonal skills.Willingness and ability to travel between sites as required.Required SkillsStrategic thinking and problem-solving.Budgeting and financial analysis.Team building and leadership.Operational efficiency and process improvement.Conflict resolution and decision-making.Tech-savvy with experience in management systems and reporting tools.