Job Title
The Account Coordinator role involves providing administrative support to the department and fostering relationships with airline, cruise line, and hotel partners. This position is a stepping stone to the Account Manager role and operates remotely in Ireland.
Bilingualism in French and/or Spanish is highly valued, as is experience working closely with airlines and/or hotels. The ideal candidate should possess strong computer skills, particularly with Microsoft Office products like Excel, and excellent verbal and written communication skills.
* Support Account Managers in their coordination with the Business Development team to ensure a smooth client transition from contract signing to implementation.
* Liaise with clients to understand their business needs and provide support to achieve deliverables.
* Prepare client communications, including weekly performance meetings and business reviews.
* Maintain spreadsheets and update databases with relevant information.
The successful candidate will have a bachelor's degree from an accredited institution, at least one year of travel industry experience, and be able to work effectively in a fast-paced environment. Flexibility, attention to detail, and the ability to produce high-quality work are essential for this role.
Requirements
* Bachelor's degree from an accredited college or university
* Bilingual in French and/or Spanish
* At least 1 year travel industry experience, working closely with airlines and/or hotels
* Strong computer skills, with an emphasis on Microsoft Office products especially Excel
* Exceptional verbal and written communication skills
* Customer service skills
* Flexibility to work afterhours based on business demand
About Us
We are a leading provider of crew accommodation solutions, committed to revolutionizing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience.
Our experienced team is dedicated to delivering exceptional results and building long-term relationships with our clients. We are passionate about hard work, providing impeccable service, and finding innovative solutions to meet the ever-changing needs of the travel industry.