Maintenance Administrator Job Description
This is a key role within our organization, responsible for overseeing the maintenance of our assets. The ideal candidate will have strong organizational and communication skills.
Key Responsibilities:
* Monitor emails and deal with queries and requests in a timely manner.
* Set up new customers, contracts, suppliers, and subcontractors using our service software package.
* Scheduling and arranging service tasks including maintenance visits, emergency callouts, and service repairs for multiple disciplines.
* Communicate effectively with customers, engineers, and subcontractors to ensure prompt and efficient service.
* Maintain accurate records of customer, engineer, and site information, ensuring all sites are furnished with necessary documentation.
* Create and issue purchase orders to suppliers, track delivery of services, and report accordingly.
* Review engineer's reports and distribute them to customers in a timely manner.
* Raise invoices, credit notes, and quotations to customers, working closely with the accounts team to resolve any queries or issues.
* Conduct credit control duties, monitoring job progressions and account matters pertaining to each job.
Requirements:
* Proficient PC literacy, advanced working knowledge of MS Office applications.
* Strong verbal and written communication, presentation, facilitation, and diplomacy skills.
* Significant administration experience, with ability to multitask and work under pressure.
* Able to work independently as well as part of a team.
* Enthusiastic and flexible, with pride in the quality and presentation of work.
* Excellent telephone manner and communication skills.