We are looking for a proactive and detail-oriented E-commerce & Marketing Executive to join our team.
This role combines digital marketing responsibilities with on-the-ground retail support, ensuring a strong link between product presentation in-store and online.
The successful candidate will manage website content, drive social media activity, and create engaging content, while also spending set days on the shop floor to support sales, stay connected with customer needs, and deepen product knowledge.
Key Responsibilities
Website Management
Daily upload of new products, including images and descriptions.
Regular clean-up and optimisation of existing product listings.
Work with teams to enhance site usability, SEO, and product presentation.
Content Creation
Produce engaging written, visual, and multimedia content for web, email, and social media.
Support campaign asset creation (graphics, banners, product features).
Ensure content is brand-aligned and adapted for each platform.
Social Media Management
Plan, schedule, and execute social media campaigns across platforms.
Monitor engagement, track performance, and report on results.
Research trends and propose fresh content ideas to grow reach and engagement.
In-Store / Shop Floor Support
Spend agreed days on the shop floor each week.
Assist with sales, merchandising, and customer service.
Gain first-hand insight into customer behaviours and feedback to inform online and marketing strategies.
Ensure product knowledge remains up to date and consistent across channels.
Skills & Experience
Experience in digital marketing, e-commerce, or a related role.
Familiarity with website CMS platforms (e.g., Shopify, WordPress, Magento).
Content creation skills (copywriting, Canva/Photoshop, basic video editing).
Strong communication and organisation skills.
Ability to multitask and manage both online and in-store responsibilities.
Previous retail or customer-facing experience is an advantage.
Job Type: Full-time
Work Location: In person