Overview
We are seeking a POS Subject Matter Expert (SME) / Proxy Product Owner to support a strategic payments programme. This is a highly specialised contractor role for a senior POS expert who can drive, advise, and influence across business and technology teams. The role will act as a proxy Product Owner, bridging the gap between business stakeholders and technical Business Analysts, ensuring that POS requirements are correctly shaped, prioritised, and aligned to real‑world POS payment workflows. A deep understanding of the POS market, payment acceptance models, and end‑to‑end POS payment flows is critical to success in this role.
This role is fully onsite in Nenagh, Co. Tipperary.
Responsibilities
POS Domain Leadership
* Act as the SME for POS platforms and estates, advising on topics such as estate management, terminal configuration, lifecycle management, and operational constraints
* Provide expert input into POS payment workflows, including transaction flows, authorisation, settlement, and exception handling
* Advise on POS market practices, vendor capabilities, and industry norms to inform solution design and decision‑making
Proxy Product Ownership
* Operate as a Proxy Product Owner, translating business goals into clear, prioritised requirements for technical Business Analysts
* Own and communicate business intent, ensuring technical requirements reflect real commercial and operational needs
* Support backlog shaping and prioritisation, ensuring POS‑related work delivers maximum value and reduces downstream rework
Business–Technology Bridge
* Bridge the gap between business stakeholders and technical BAs, resolving ambiguity and providing clear direction on POS‑specific decisions
* Review and challenge requirements, designs, and assumptions to ensure they are fit for purpose within a POS environment
* Act as a trusted advisor to delivery teams, helping to unblock issues and accelerate decision‑making
Qualifications
* Relevant third‑level qualification or equivalent experience.
* 5+ years in product ownership, business analysis, or similar roles within Payments, POS acquiring, or fintech.
* Strong understanding of Agile methodologies and demonstrable experience in backlog management.
* Proven ability to translate business needs into product features and prioritize effectively.
Essential skills
* Excellent client‑facing and stakeholder engagement skills.
* People leadership: enabling peer learning, mentoring, and knowledge transfer through designed interventions.
* Teamwork and emotional intelligence; strong self‑management and consistent performance mindset.
* Innovative, bold thinker and doer — matching creativity with delivery discipline.
* High value on openness and transparency.
* Strong organization and prioritization; proactive in meeting deadlines.
* Skilled in documentation and presentation (Word, PowerPoint, Visio); proficient in Jira and Confluence.
Experience
* Extensive, hands‑on experience as a POS SME within payments, acquiring, or large‑scale POS estate.
* Deep understanding of POS payment workflows, including card‑present transactions and end‑to‑end processing
* Proven experience advising on or driving POS estate management (e.g. terminal fleets, configuration, lifecycle, rollout considerations)
* Strong knowledge of the POS market, including common platforms, vendor models, and industry practices
* Experience working closely with Product Owners, Business Analysts, and engineering teams in complex delivery environments
* Ability to operate independently, influence senior stakeholders, and make well‑reasoned recommendations
Benefits
At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.
We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.
By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.
* Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
* We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
* Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
* Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more
* Always working as one team, our people are not afraid to think big and question the status quo.
"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".
At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV's and will consider your application in line with the values, requirements and role competencies.