Job Title: Home Insurance Renewals Specialist
About the Role
We are seeking an experienced professional to join our team as a Home Insurance Renewals Specialist. This is a dynamic and challenging position that requires strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.
In this role, you will be responsible for managing home insurance renewals, maintaining client relationships, and ensuring all policy files are accurately maintained on Relay. You will also have opportunities to identify cross-selling and up-selling opportunities, handle queries efficiently, and maintain compliance standards throughout the process.
The ideal candidate will have at least one year of experience working with home insurance products and be APA qualified or working towards it. Excellent organizational, time management, and communication skills are essential for success in this role.
Key Responsibilities
* Manage home insurance renewals and maintain client relationships
* Ensure all policy files are accurately maintained on Relay
* Identify cross-selling and up-selling opportunities
* Handle queries efficiently and effectively
* Maintain compliance standards throughout the process
Requirements
* At least one year of experience working with home insurance products
* APA qualified or working towards it
* Excellent organizational, time management, and communication skills
Benefits
* Exam funding and study support
* Learning and development opportunities
* Regular sports and social events