Product Operations Specialist - Italian Speaking
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Responsibilities
* Perform as the product operations role; manage the operation of labeling projects that deliver training/testing data for machine learning models, with the ultimate goal of optimising users' search results.
* Work as the project owner, undertake various tasks during the project lifecycle, including but not limited to request undertake, project plan design, design quality and performance standards and assessing risks to proactively minimise the risk to ensure the project targets can be achieved.
* Work closely with the global data service team on the project implementation, resource management, quality assurance and any optimisation initiatives.
* Conduct ROI analysis and regular review based on the model performance of machine learning models, as well as driving optimisations on quality improvement, efficiency improvement and cost saving to achieve a higher project ROI.
* Foresee possible risks, prepare necessary risk management procedures and react to unexpected issues in a timely manner.
Qualifications
* Bachelor’s degree or above.
* Minimum 3 years of experience in product operation or project management.
* Fluent in Italian and English.
* General knowledge about search engineering, search engines, search advertising and related strategies.
Preferred Qualifications
* Quality management experience and collaboration with labeling vendors.
* Solid understanding of quality, efficiency, and cost management principles.
* Problem‑solving skills and ability to think critically.
* Strong communication and presentation skills, and ability to work effectively with cross‑functional teams and stakeholders.
* Analytical skills with proven ability to use data for decision‑making and driving improvements.
* Thorough understanding of search engines and familiarity with TikTok or similar social media platforms.
* Ability to work in a high‑tempo environment, adapt, and respond to day‑to‑day challenges.
About TikTok
TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with offices worldwide.
Why Join Us
Inspiring creativity is at the core of TikTok’s mission. Our innovative product empowers people to authentically express themselves, discover and connect. We work with curiosity, humility and a desire to impact in a rapidly growing tech company, fostering an "Always Day 1" mindset.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the communities we reach.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is both rewarding and demanding. We are committed to the wellbeing of all employees, providing comprehensive, evidence‑based programs to promote physical and mental wellbeing throughout each employee’s journey.
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