Product Manager – CX Transformation
Cork (Hybrid Working Model)
Join a forward-thinking organisation at the forefront of customer experience innovation.
We’re looking for a Product Manager with a strong strategic mindset and passion for solving real user problems to help shape the future of customer experience. In this role, you’ll own the product lifecycle end-to-end—from vision and discovery through delivery and optimisation—while collaborating closely with cross-functional teams across technology, business, and operations.
What you’ll do:
* Define and drive product vision, strategy, and roadmap
* Align diverse stakeholders around clear priorities and goals
* Champion the voice of the customer through insight-led development
* Lead continuous improvement using data, KPIs, and real-world feedback
* Ensure delivery of products that bring tangible business value and member impact
What you bring:
* 4+ years of experience in a Product Manager role (Agile environments)
* Proven success setting product strategy and shipping impactful solutions
* Strong skills in user research, product discovery, and hypothesis-driven development
* Experience collaborating with Product Owners and technical delivery teams
* Background in regulated sectors like health or insurance is a plus
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