Working hours - 10am - 2pm Monday - Friday Rate of pay: €***** - €***** p/h Location - Cork city About Mitie Mitie Ireland is a leading facilities management, consultancy and professional services company.
We offer a range of specialist services including technical services, security, cleaning, industrial cleaning, energy and sustainability, and professional consultancy.
Our breadth and depth of services and expertise means that we can help to increase efficiencies, reduce costs, increase sustainability, and improve performance for our clients.
We work with a wide range of private and public clients to create great work environments.
At the **** Facilities Management Awards, our outstanding work was recognised with awards for 'Client and Service Provider', 'Best People Development' and 'Excellence in Health Safety'.
Mitie Ireland also won Facilities Management Company of the Year at the recent Chambers Ireland in Business Awards ****.
Mitie have been awarded the IBEC Keep Well Mark in ****, ****, ****, **** and **** for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland.
Mitie were the first FM company to achieve the KeepWell mark for employee wellbeing.
We are proud of our diverse workforce and recognise our people through a number of reward and recognition schemes, as well as through our learning and tailored personal development We are Mitie, the future of high-performing places.
Key Responsibilities: Answer and direct phone calls, including cold calls (Dublin reception manages main line).
Greet clients and visitors at the door, including cold callers, and handle queries regarding select services.
Escort clients to meeting rooms and ensure rooms are stocked and prepared along with tea coffee etc.
Order office and kitchen supplies, including stationery, documents, and cleaning products.
Check deliveries and maintain inventory levels.
Act as a point of contact for various teams - including IS, Facilities, and Marketing.
Manage incoming/outgoing post including internal, and cheque lodgements.
About you: Proficient in using all standard Microsoft Office packages (Word, Excel, Email etc.) Excellent telephone manner, being always polite and courteous.
A team player who can confidently interact with others, but who is also able to work independently.
Logical thinker with good organisation and administration skills Accuracy and attention to detail A genuine passion for delivering exceptional customer service.
Company benefits: Annual leave purchase scheme (buy up to 5 extra days of annual leave per year).
Free virtual GP service.
Access to our Employee Assistance Programme (EAP).
Mi Recognition (Thanking employees for a job well done ranging from €25 - €250).
Talent Referral Scheme (Earn €100 - €**** for referring a friend to Mitie).
Long service awards (Ranging from €50-€300).
Mi Deals (Fantastic savings at high street stores).
A non-contributory life assurance scheme.
Bike2Work Scheme.
Tax Saver Scheme.
Learning development (access to 200 courses on our L D platform).
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken.
It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position.
Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.
Mitie is an equal opportunity employer.