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Client:
Abrivia Recruitment Specialists
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
8d83a974fb07
Job Views:
86
Posted:
21.01.2025
Expiry Date:
07.03.2025
Job Description:
Job title: French Customer Support Representative
Location: Cork
Start Date: Mid – July
Salary: 29k – 30k + performance bonus + benefits
Benefits: Healthcare, tax saver/cycle to work and fitness scheme, relocation assistance if based outside IE, free parking, and more.
Hours: Regular Day hours, Monday – Sunday, flexibility needed. Fully on-site.
Abrivia Recruitment has an exciting opportunity for a French-speaking Customer Support Representative. In this role, you will be a pivotal part of our client’s customer support team. Your day-to-day activities will include addressing customer inquiries, solving problems, and providing exceptional service through email, chat, and occasional phone interactions. You’ll play a key role in ensuring customer satisfaction and improving their overall experience with the client’s services.
Join a supportive and lively team where collaboration and mutual assistance are key. A strong emphasis is placed on employee well-being and a belief in maintaining a balance between work and fun. You’ll have opportunities to join various engagement teams and committees, contributing to a vibrant and enjoyable workplace atmosphere.
Responsibilities
* Deliver top-tier customer support by managing and resolving customer issues.
* Participate in initiatives aimed at enhancing process efficiencies and customer experience.
* Leverage your unique skills and experiences to contribute to our innovative solutions.
Ideal Candidate Profile
* Fluency in both English and French.
* Excellent communication skills and a strong customer service orientation.
* Self-motivated with a focus on achieving results.
* Prior experience in customer service.
* Technologically adept and able to learn new systems quickly.
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