Job Opportunity
Quest Software is an award-winning provider of IT management software solutions.
We are looking for a highly skilled and experienced Inside Sales Account Manager to join our team and further grow our commercial market business within the Platform Management team.
* Manage and close high-velocity inbound opportunities from channel partners/distribution and current accounts.
* Identify, develop, and close sales opportunities.
* Meet your own sales achievement goals against a specified territory.
* Proactively prospect customers to identify net new business opportunities and develop relationships via cold calling, pipeline activities.
* Maintain accurate forecasts and activities in the CRM (Salesforce).
* Assess customer/partners needs/requirements, and recommend appropriate products and solutions.
* Stay up-to-date on market conditions and competitors' products and pricing, as well as company knowledge.
* Remain knowledgeable about new products and service offerings.
* Engage directly with end users/partners via telephone calls, email, while leveraging field sales for onsite engagement where needed.
* Respond promptly to partners and customers, providing them with necessary information throughout the sales process.
* Collaborate with customers to complete Health Checks, Quarterly Business Reviews, and increase customer engagement with strategic customers.
* Work with channel partners to identify and qualify sales activities, strategies, and business opportunities to generate pipeline in collaboration with the Field Channel Manager.