I.T & Application Support Engineer
East Belfast
£28,000 – £32,000 (DOE)
Monday – Friday | 9.00am – 5.30pm – Office Based
Office Based
We are recruiting for an I.T & Application Support Engineer to join a growing Consultancy based in East Belfast. This is a hands-on role suited to someone who enjoys problem-solving, learning systems in depth, and helping colleagues work efficiently without disruption.
The Role
You will provide day-to-day IT support across the business, supporting both general IT systems and core insurance applications including MPACS, MPORT and Smart Surv.
Key Responsibilities:
Providing day-to-day IT support via tickets, email and phone
Troubleshooting hardware, software and connectivity issues
Supporting Microsoft 365 (Outlook, Teams, SharePoint and OneDrive)
Managing user accounts, access, licences, password resets and MFA
Setting up laptops and equipment for new starters and role changes
Supporting and troubleshooting MPACS, MPORT and Smart Surv applications
The Person
Minimum 2 years’ experience in a 1st Line IT or Application Support role
Comfortable supporting Microsoft 365 in a business environment
Logical and methodical approach to troubleshooting
Strong communication skills with the ability to explain technical issues clearly
What’s on Offer
Salary £28,000 – £32,000 depending on experience
34 days annual leave (including statutory days)
Private healthcare
Pension – 5% employee contribution / 3% employer contribution
Stable, supportive working environment