Job Title: German Language Specialist
Job Description
We are seeking a highly skilled and experienced German language specialist to join our team. The successful candidate will be responsible for localising our German-language domains, and assisting German customers.
Key Responsibilities:
* Localise all website copy, including product descriptions and new features, with translations, measurements, cultural references etc, using a range of internal tools.
* Ensure that key touchpoints including the Homepage and Top Navigation are seasonally and culturally relevant.
* Localise onsite top landing pages and experiences, and optimise for organic traffic, including keyword research and the creation of SEO copy.
* Provide language support in creation or optimisation of SEM paid search campaigns.
* Schedule calendared discounts, and adapt for the local market.
* Localise & QA marketing emails and new or updated trigger/canvas campaigns.
* Assist the Customer Care team by answering German language enquiries.
* Maintain German language Zendesk articles so they are up to date and accurate.
* Monitor 3rd-party review sites, responding to or escalating issues when needed.
* Complete local competitor research on pricing, marketing campaigns etc.
* Support all other teams with German language support when required.
Requirements
To be considered for this role, you should have:
Native German speaker, also with excellent communication skills in English.
Translation and copywriting skills, localising English to German.
Technical aptitude and ability to learn and use lots of new tools.
Organised and excellent attention to detail.
Flexible team player with a can-do attitude.
Knowledge of Google Ads, Google Analytics, SEM Rush and other marketing tools is a plus.
Why You'll Love Working Here
At [Company], we value empathy and leading with heart. Our mission is to give anyone, anywhere, the power to create almost anything. We have millions of customers and over 900,000 independent creators on our platform, and we're profitable and growing like crazy.
About Us
Our company is a destination where you can design, sell, and customize thousands of products and designs. We lead with empathy and have fun while working towards our mission.