Job Summary
As a Security Officer you are responsible for maintaining the safety and security of hotel guests, staff, and property. In your role, you are handling guest concerns, monitoring hotel premises, preventing loss or damage, responding to emergencies, and enforcing the accommodation safety and security procedures.
Main duties
Ensure the safety and security of residents, staff, and accommodation property.
Conduct regular patrols and comply with the SOPs.
Monitor CCTV systems and access control points.
Respond promptly to security incidents, disturbances, theft, or suspicious activity.
Enforce fire safety, emergency, and evacuation procedures.
Coordinate with local authorities and emergency services when necessary.
Secure accommodation premises in the course of events taking place on the Howth Castle property during your shifts.
Follow and enforce accommodation policies, standard operating procedures, and service standards.
Ensure adherence to Health and Safety procedures and that all reasonable care is taken for the health and safety of yourself, other employees, residents and any other persons on the premises.
Assist if requested in the induction and training of new personnel.
Comply with company policy on confidentiality, e.g. not to disclose to any person inside or outside the organisation, any unauthorised information relating to the company or any of its employees or shareholders and to comply fully with the company policy on e-communications.
Read the Employee Handbook, and abide by all the company policies and procedures contained therein.
Flexibility within the job category and full inter-changeability between departments will be required.
Skills & Competencies & Requirements
Excellent guest service and communication skills.
Conflict resolution and problem-solving abilities.
Attention to detail and situational awareness.
Ability to remain calm under pressure.
Report writing and documentation skills.
PSA license (mandatory)
Minimum 4 years of experience in an Irish security industry
Knowledge of safety standards, fire regulations, and emergency procedures.
Ability to work rotating shifts, including nights, weekends, and holidays.
Physically fit and able to stand, walk, and patrol for extended periods.
Working Conditions
Shift-based role, including nights
Indoor and outdoor accommodation environments.
Exposure to emergency situations and security-related risks.
What we offer
Competitive salary.
Free employee meal during your shift.
Parking.
Continuous Professional Development opportunities.
Employee Assistance Program.
Discounted gym membership.
Free golf, subject to availability.
Howth Castle Estate and WSHI Unlimited Company is an equal opportunity employer committed to maintaining a diverse team and an inclusive culture.