Join to apply for the Level 2 Desktop Engineer - Contract, Hybrid role at Ergo
Join to apply for the Level 2 Desktop Engineer - Contract, Hybrid role at Ergo
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Senior Technical Recruiter at Ergo - Microsoft Country Partner of the Year 2024 / VMware POTY 2023 / MS Modern Work POTY 2023 / Azure Expert MSP
Ergo are seeking a Level 2 Desktop Engineer for a 12 month contract opportunity in Dublin city centre. This is a hybrid role with a public-sector client where you will support the current ITIL-based Desktop environment for internal users.
The successful candidate will have experience supporting Microsoft Office 365 users, hardware installation and software deployment.
What will you do?
* Day to day operational support of the desktop environment
* End point troubleshooting of hardware and software (i.e. Microsoft suite - O365)
* Application troubleshooting and incident management across a range of standard and proprietary applications
* Provide local IT infrastructure support across a range of technologies, including network, voice and server
* Responsible for IT asset management
* Support of voice and video technologies, including mobile
* Interacting with other support groups (local and global) across multiple platforms
* Act as a local project resource for global initiatives i.e. Win11 migration
What do you need?
* 3+ years experience in a similar role (IT Support, Helpdesk Engineer, Systems Administrator)
* Windows Server administration (Active Directory & Exchange)
* Networking (IP Addressing and patching)
* Asset management
* Relevant certifications including ITIL v4 / CompTIA / CCNA
Apply today for more information.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
Job function
* Job function
Information Technology
* Industries
Computer Networking Products, Desktop Computing Software Products, and Technology, Information and Internet
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