Join to apply for the Ground Operations Controller role at Ryanair - Europe's Favourite Airline
Description
Ryanair is currently recruiting for a Ground Operations Controller to join Europe’s largest airline!
Based at our Head Office in Airside Business Park, Swords, the successful candidate will work in our Operations Control Centre. This is an excellent opportunity to gain experience in a busy environment with Europe's leading airline.
This is a shift-based position on a rotating ‘4 on / 4 off’ schedule, including night shifts.
Offering a starting salary of €36,000 per annum plus a €6,000 annual performance bonus. The package increases to €40,000 after one year, plus the bonus.
Key Responsibilities:
* Serve as the point of contact and provide direction to all airports in our network.
* Identify, highlight, and resolve under-performance issues related to punctuality, revenue collection, customer service, safety, and security.
* Produce timely, accurate reports.
* Coordinate and manage EU261 Care during flight disruptions and guide airports accordingly.
* Support Customer Services and the Helpdesk.
* Perform ad hoc duties as required.
Requirements:
* Fluency in English; additional European languages are an asset.
* Excellent communication skills, both verbal and written.
* Proficient in MS Word & Excel; ECDL or similar certification is an advantage.
* Ability to work shifts, including weekends.
* Knowledge of Ryanair’s network, policies, procedures, and EU261 regulations.
* Previous airline operations experience.
* Ability to work under pressure.
Benefits:
* Competitive salary.
* Unlimited travel to over 235 destinations.
* Flexible benefits allowance.
* Matching pension contributions.
* Additional annual leave (up to 5 days).
* Tax-free gift vouchers (up to €1000).
* Death-in-service benefit (up to 2x salary).
* Long service leave enhancements.
* Cycle to Work scheme.
* Career progression opportunities.
Additional Details:
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Airlines and Aviation
Apply now to join Europe’s favourite airline and advance your career in the airline industry.
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