At Red Chair Recruitment we are currently recruiting an experienced retail/trade
Customer Service Assistant
for a
Full-Time
position to join a busy hardware supplies business in
Newcastle West
, Co. Limerick.
The successful candidate will be responsible for assisting customers with all their retail activities and for co-ordinating and maintaining the overall appearance of the merchandise within the store.
They will ensure that each client receives a professional, high standard service at every visit, by directing and advising on product requirements and related equipment. The main purpose of this role is to assist in the development of an already busy and thriving Store.
Responsibilities Include:
* Delivering excellent customer service, including expert product advice.
* Handling customer queries, including phone calls, efficiently and professionally.
* Regularly restocking displays to ensure product availability.
* Maintaining high standards of store presentation and cleanliness.
* Managing point-of-sale transactions (cash, card, credit).
* Following procedures to ensure security of cash and stock.
* Supporting regular stock counts and daily cycle checks.
* Being flexible across different departments.
* Coding, pricing, and updating product prices for resale.
* Complying with company policies, health & safety, and hazard reporting.
Requirements:
* 1 year retail or trade experience.
* In-person position (Candidate must be able to commute/relocate to Newcastle West, Co. Limerick.
* Excellent interpersonal and communication skills.
* Great delivery of customer service.
* An ability to work on own initiative.
* Fluent in English Language
Benefits:
* Commission and performance bonus
* Employee discount