Job Title: Field Service Engineer
The role of a Field Service Engineer is to ensure the smooth operation of fully automated warehousing systems at customer sites.
Key Responsibilities:
1. Installation and Maintenance: The engineer will be responsible for the installation, maintenance, inspection, repair, and troubleshooting of fully automated warehousing systems.
2. Responsive Support: Providing responsive telephone and on-site support to customers.
3. On-call Rota: Participation in an on-call rota to maintain seven-day cover for key customers.
4. Fault-finding and Troubleshooting: Fault-finding and troubleshooting issues in corrective maintenance.
5. Liaising with the Office Team: Liaising with the office team and other staff members to ensure seamless communication.
6. Planned Preventative Maintenance: Carrying out planned preventative maintenance at customer sites.
7. Hands-on Work: Hands-on work with heavy industrial equipment, requiring strong knowledge of electrical and electronic instrumentation, equipment, and processes.
8. Other Duties: Any other duties reasonably requested by management that fall within your capabilities.
Person Specification:
* Minimum 10 Years' Experience: Minimum of 10 years' electrical and mechanical field service experience.
* Relevant Experience: Relevant experience as a Technician/Engineer essential.
* Qualification: Qualification via training, diploma, degree, or a time-served apprenticeship in a relevant field; a degree or equivalent in electronic/electro-mechanical engineering preferred.
* IT Skills: IT, networking, and PC-based diagnostics and repair skills advantageous.
* Independence: Capable of working independently at customer sites.
* IT Literacy: IT literate with familiarity with Microsoft Office applications.
* Strong Safety Mindset: Strong safety mindset with excellent attention to detail.
* Technical Problem-solving: Technically minded problem solver with strong communication skills.
* Language Proficiency: Fluent in written and spoken English.
* Full Driving Licence: Full, clean driving licence essential.
Requirements:
* Engineering Machinery Service: Engineering machinery service.