Job Description
To oversee the operational efficiency of our warehouse facilities.
Responsibilities
1. Plan and coordinate all warehouse activities to achieve maximum productivity while maintaining a safe working environment.
2. Manage the receipt, dispatch, and storage of goods to ensure accurate inventory levels and efficient stock control.
3. Liaise with customers, suppliers, and transport companies to meet delivery deadlines and maintain strong business relationships.
4. Respond to customer inquiries via email and telephone, providing timely and effective solutions.
5. Develop and implement strategies to maintain up-to-date stock control systems and ensure accurate inventories.
6. Brief team leaders on daily operations and provide guidance on performance expectations.
7. Oversee staff recruitment, training, and performance management, ensuring employees have the necessary skills to excel in their roles.
8. Conduct regular appraisals and provide constructive feedback to identify areas for improvement and optimize team performance.
9. Generate regular reports to track progress, identify trends, and inform strategic decisions.
10. Maintain a clean, safe, and secure work environment that meets BRC standards and is audit-ready at all times.
11. Minimize costs and maximize profit by effectively managing resources and optimizing operational processes.
12. Perform administrative tasks, including rota creation, statutory records, timekeeping, accident reporting, and absence management.
13. Stay aware of emergency procedures and operate within current Health and Safety legislation and local departmental procedures.