Service Operations Coordinator * Craft a service work plan within the organization to meet targets and manage relevant documentation. * Negotiate with sales representatives for scheduling tasks and survey reports. The role requires interacting with customers, providing exceptional customer service, liaising with customers, handling email/phone queries promptly, etting as the primary point of contact for personnel/service issues,and logging such interactions on an internal database system. Key Responsibilities: * Develop and execute strategies to optimize service delivery in line with established objectives; * Maintain effective communication channels between teams involved in delivering services; * Promote a culture of excellent customer experience through prompt issue resolution and follow-up actions; h4 >Required Skills & Qualifications: h5 style= "display: inline-block;">Customer Service Understanding of organizational operations. Excellent written & verbal communication skills. Adaptability and time management abilities.