About Us
O'Callaghan Collection is a thoughtfully curated and design-led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres.
Each boutique hotel has its own unique identity that reflects its location and guest experience. Our properties are continually being developed to exceed evolving customer expectations.
Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experiences over a one-size-fits-all approach.
We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff.
We seek talented people and visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued.
We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends.
In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance. We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks.
Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests.
If this sounds like you, we’d love to connect.
We are Caring | Proud | Accountable | Determined.
Benefits
* Free use of our fully equipped gym
* Your Birthday as an extra paid day off!
* Enhanced holidays with service
* Rewards programme
* Refer a friend - €500 reward
* Discounted room stays - friends and family
* Discounted F & B when you are a guest in any of our hotels
* The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
* Tax saver for travel tickets
* Bike to work scheme and a safe place to leave your bike
Role Information
* Security and Surveillance: Monitor the premises during the night to ensure the safety and security of guests, staff, and property. Conduct regular patrols of all hotel areas, including the lobby, corridors, and external grounds.
* Guest Assistance: Provide assistance to late-arriving guests, including check-in procedures, handling inquiries, and addressing any immediate needs or concerns they may have. Serve as a point of contact for guests requiring assistance during non-business hours.
* Property Maintenance: Perform routine checks on the building systems, ensuring that heating, ventilation, and air conditioning (HVAC) systems are functioning properly. Report any maintenance issues, such as leaks or malfunctions, to the maintenance team for prompt resolution.
* Communication and Reporting: Maintain effective communication with the front desk and other relevant departments by providing updates on any incidents or noteworthy activities during the night shift. Compile and submit detailed shift reports for the management team, summarizing any incidents, guest interactions, or maintenance issues encountered during the shift.
Requirements
* Understand the importance of health and safety protocols in a hotel environment.
* Provide excellent guest service and possess strong people skills.
* Demonstrate excellent attention to detail in delivering customer care standards.
* Knowledge of Opera system.
* Ability to work as part of a team and on own initiative.
* Flexibility to work early starts, late finishes, weekends, and bank holidays.
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