Job Overview
We are seeking a skilled Technical Support Engineer to join our team. As a key member of our precast concrete company, you will provide technical assistance and support to our customers.
Your primary responsibility will be to ensure the successful delivery of our products by providing expert advice and solutions to clients.
* Key Responsibilities:
* Provide technical support for our existing precast product range and propose effective solutions.
* Assist in the preparation and completion of tenders and quotations.
* Identify opportunities for new product development and innovation.
* Work closely with the production and sales teams to ensure customer satisfaction.
* Conduct on-site assessments and provide technical assistance to clients as required.
* Build and maintain strong, long-term customer relationships through site visits and follow-up support.
* Represent the company professionally across client sites and meetings.
Requirements
* Previous experience: Previous experience in a technical, design, or support role within the construction or precast industry.
* Skills and qualifications:
* Proficient in reading and interpreting construction and technical drawings.
* Competency with CAD or similar design software (e.g. AutoCAD).
* Strong communication skills, both verbal and written.
* Proven ability to manage and prioritise multiple tasks and meet deadlines.
* A customer-focused mindset with excellent relationship-building abilities.
* Knowledge of construction standards and regulations in Ireland.
Why Apply?
* This is an exciting opportunity to be part of an innovative, industry-leading precast concrete company.
* You will work in a collaborative and supportive team environment.
* There is an excellent opportunity for career progression and technical development.
* The role is based in the Midlands region with the possibility of regional travel and site exposure.
What We Offer
* An attractive salary and benefits package.
* The chance to work with a dynamic and forward-thinking company.
* Ongoing training and professional development opportunities.