About Us
About Us
O'Callaghan Collection is a thoughtfully curated and design-led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres.
Each boutique hotel has its own identify that reflects its location and guest experience.
Our properties are developed to exceed evolving customer expectations.
Our philosophy centers around tailored guest and client solutions, prioritising personalised service and experience over a one-size-fits-all approach.
We recognise that excellent customer outcomes are tied to the satisfaction and engagement of our employees, and our workplace culture values and supports our staff.
We seek talented people who want to make their mark by helping to create something spectacular and who want their opinions counted and contributions valued.
We strive to provide a challenging and rewarding work environment with comprehensive training and development to help team members achieve career goals and stay up to date with industry trends.
In addition to investing in career development, we prioritise well-being and work-life balance.
We offer competitive compensation, flexible scheduling, and a range of employee benefits and perks.
Our goal is to attract and retain top talent who share our commitment to excellence and passion for exceptional service.
If this sounds like you, we'd love to connect.
We are Caring | Proud | Accountable | Determined.
Benefits
Subsidized membership at our fully equipped gym
Your Birthday as an extra paid day off
Enhanced holidays with service
Rewards programme
Refer a friend - up to €**** reward
Discounted room stays - friends and family
Discounted F&B when you are a guest in any of our hotels
The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
Tax saver for travel tickets
Bike to work scheme and a safe place to leave your bike
Role Information
Operational Oversight: Oversee day-to-day operations to ensure efficient and smooth functioning of all hotel departments, including accommodation, front desk, food and beverage, and maintenance.
Staff Management: Recruit, train, and supervise staff, fostering a positive work environment and ensuring excellent customer service standards are maintained.
Financial Management: Develop and manage budgets, monitor expenses, and implement cost-control measures to optimize revenue and profitability.
Guest Satisfaction: Ensure high levels of guest satisfaction by addressing complaints, resolving issues, and implementing strategies to improve overall guest experience.
Marketing and Sales: Collaborate with the marketing team to create strategies to attract guests, increase occupancy rates, and promote the hotel's brand.
Compliance and Safety: Ensure the hotel complies with all regulations and safety standards, conducting regular inspections to maintain a safe and secure environment for guests and staff.
Requirements
Articulate, clear thinker who can make strategy happen
Experience of the 4 star and luxury hospitality market
Good level of revenue and P&L experience and understanding
Influences and gains buy in and commitment for ideas
Inspiring leader/manager
Goal and results orientated
Strong mentoring and development skills
Comprehensive industry knowledge
Creativity and trendsetter
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