Job Title: Front Office Team Lead Description We are seeking an experienced and ambitious Front Office Team Lead to oversee the day-to-day operations of a dynamic and customer-focused front office team in a luxury hotel setting.
As a key leader, you will be responsible for ensuring smooth and efficient front desk operations, delivering exceptional guest service, and maintaining the highest standards of professionalism.
The ideal candidate will possess strong leadership skills, with experience in managing daily front office operations including check-in/check-out processes.
They will lead by example, train, support and motivate their team members to deliver consistent luxury hotel service standards.
Key responsibilities include: