A five-star career awaits at Carton House.
We invite you to begin your next career chapter at Carton House - a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland.
Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests.
We are currently recruiting a Carriage House Manager to join our excellent Food and Beverage team at Carton House.
Key Responsibilities
* Manage and monitor all activities in the department. To ensure smooth running of the daily operation such as mise-en-place, sequence of service and breakdown/set up procedures.
* Ensure that the team actively creates Sparkle moments that are based on personalization and creativity and promotes those.
* Effectively & responsibly handle guests' requests and reservations by adopting a "one-stop" approach.
* Adapt an entrepreneurial approach by; continuously seeking out areas for improvement and addressing those through innovative solutions, by initiating and leading change, and by actively looking for opportunities to generate revenue across the resort.
* Manages departmental Profit & Loss by controlling departmental expenses and by generating extra revenue.
* Prepare strategies, establishes effective goals, measurements and action plans for the department related to: Colleague Engagement, Guest Satisfaction, Leading Quality Assurance, ALL Loyalty program and Financial results.
* Develops a strong team through consistent effective leadership, training, operational management and succession planning.
The successful candidate will have:
* A real understanding of hotel food and beverage operation.
* Ability to work on own initiative.
* Excellentcustomer service and communication skills with excellent spoken & written English.
* Minimum 2 years' experience in a similar role within a 5* property.
* A structured and organized approach to work planning.
* Full flexibility to work evenings, weekends and holidays.
* Strong leadership and interpersonal skills
Why work for Carton House, A Fairmont Managed Hotel?
* To be part of Accor's large global hospitality network.
* Employee benefit card offering discounted rates in Accor Hotels worldwide.
* Refer a Friend bonus of €250.
* Learning and development opportunities.
* Employee Assistance Programme.
* Strong team focus and team atmosphere.
* Meals and uniform are provided.
* Free parking.
* Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
* Training is provided both on-the-job and through organised training seminars with both internal and external trainers
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