Overview
Become a Retail Sales Assistant at The Works. You’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play. You’ll greet customers with a warm smile and help them leave happy and excited to unlock their imaginations. Your passion for our brand and products will be contagious and motivating, encouraging customers to return for more inspiration and products that satisfy their creative needs.
The role can be physically demanding and involves managing stairs and heavy stock. Our supportive team will be there to lend a helping hand.
Perks & Benefits
* 💪 25% Colleague Discount – Plus exclusive Double Discount events
* 😎 MyWorks – Exclusive online discounts across hundreds of retailers
* 🏡 Family Friendly Leave – Enhanced maternity, paternity and adoption pay
* 🚀 Holiday – 28 days per year (pro rata for part-time hours) including bank holidays
* 🎓 Can-Do Academy – Instant access to courses and training
* 💸 Stream – Early access to 50% of your wages as you earn them
* 🏬 Share Scheme – Own a piece of The Works
* 💛 24/7 support for you and your family
* 🥳 Additional rewards: long service awards, life assurance, Cycle to Work scheme
Responsibilities
* Greet customers and provide helpful recommendations to satisfy their creative needs
* Be the heartbeat of the store by creating a welcoming atmosphere and assisting customers to leave with a positive experience
* Maintain store standards, assist with stock, and contribute to a high-energy retail environment
* Your role may be physically demanding; ensure safety and teamwork when handling stock and store duties
Keyholder Responsibilities
* If you’re over 18, you’ll join as a keyholder and help open, close, and run the store when needed
* Under 18? You’ll be eligible for training and eventual keyholding duties once you reach 18
* Enhanced keyholding pay when holding keys
Skills / Behaviours That Will Set You Apart
* Genuine and authentic: positivity, creativity, and passion shine through; you enjoy talking to people and making helpful recommendations
* Resilient champion: thrive in a fast-paced retail environment and handle busy days and heavy deliveries
* Stock magician: manage sorting, pricing, and merchandising deliveries with accuracy
Our Purpose & Values
To inspire reading, learning, creativity and play.
* We are Crafty – Smart with what we have
* We are Caring – Heart in every action
* We are Can-do – Energy that gets it done
Diversity, Inclusion & Adjustments
We are proud of an inclusive culture where everyone can be themselves. Roles are open to all, including under-represented groups. We support flexible working where possible and will provide reasonable adjustments for interviews if needed.
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