Job Title
An Advanced Software Engineering Role
In this challenging and rewarding position, you will be responsible for providing expert technical support to customers worldwide.
The role requires a deep understanding of software development principles, strong analytical skills, and the ability to work effectively in a team environment.
You will collaborate with cross-functional teams to resolve complex technical issues and provide mentoring and training to junior engineers.
Responsibilities:
Your Key Responsibilities Include:
1. Troublesooting complex software and network issues using strong problem-solving skills.
2. Providing advanced technical support to customers globally.
3. Maintaining accurate records of issue resolution.
4. Collaborating with the engineering team on root cause analysis.
The ideal candidate should have excellent communication skills, be able to manage multiple tasks simultaneously, possess expertise in programming languages such as Go Lang Node JS Python Java Script Linux SQL Kubernetes Open Shift Agile methodology cloud computing integration technologies. A degree from an accredited university is required. The salary range varies based on factors like location experience qualifications.