The HedgeServ Investor Services department has an established global presence, with operations located in the Cayman Islands, Ireland, Poland, and USA. The team currently services a mix of private equity, hedge funds and hybrid structures. Using our proprietary technology, clients and investors experience an interactive, end to end, industry leading service. The team works with its clients and investors to introduce new technology solutions to continuously meet the demands of an ever-changing industry to support unique client structures and operating models.
Job Description
An Investor Services Administrator (“Administrator”) works as part of a team supporting the Investor Services Supervisor and Manager in the delivery of an efficient and high-quality service to our clients and their investors. The role provides an excellent opportunity for individuals to work in a client focused structure offering a wide range of experience to all employees.
Key Accountabilities of the Role
Receive and process investor transaction documents in accordance with the fund documentation requirements such as subscriptions
Maintain capital activity report and distribute to client(s) on a periodic basis
Complete and maintain AML requirements for all investor transactions
Provide money movement notification to the client(s) and prepare wire instructions for money movements for investor activity
Serve as daily client operational contact for investor servicing and maintain good relationships with clients
Display excellent organizational skills to meet SLA deadlines while adhering to procedures
Act as a mentor to junior staff and provide training under supervision of supervisor
Develop knowledge on allocations and performance calculations
Work on projects /Ad-hoc tasks as required
Demonstrate team player qualities within the investor services team
Education
Accounting, Finance, Legal or Business Degree – Completed bachelor’s degree required.
Experience
A minimum of 1 years’ experience working in a hedge fund administration firm with experience in all aspects of the role of an Investor Services Administrator. Alternative experience may be considered.
Skills
Flexible in terms of approach
Self-motivated with the ability to work independently as well as part of a team
IT Literate
Strong verbal and written communication skills
Strong analytical skills
Benefits
Full private medical insurance so that you can take care of you & your family’s health & wellbeing
Permanent health insurance/income protection as well as Life insurance, so that you can feel secure in any situation
Employee Assistance Programme available to you and your immediate family for support on a variety of matters
Defined contribution pension scheme with competitive employer contributions so you can look after your future
Competitive annual holiday entitlement so that you can slow down and take some time to rest
Annual professional membership fee reimbursement, e.g. ACCA, CIMA
Club/gym subsidy so that you can take care of your body
Discretionary annual bonus scheme
Referral Program – do you know someone who would like to join us? Referral bonuses are awaiting you!
Remote/hybrid working opportunities, or from the office
Tuition support for professional qualification exams that are relevant to your role including paid study and exam leave
Sports and Social Club – many team outings, company parties, sports activites and charity projects
Support for workplace equipment and programs promoting mental health and wellbeing – because your comfort and health matter to us
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