Our client is seeking a motivated, dependable, and detail-focused Freight Operations Executive to join their expanding team. Responsibilities Manage customer accounts. Proactively liaise with customers, suppliers, and partners to ensure a high quality service. Schedule drivers and vehicles to meet customer bookings. Deal with customer queries in a professional manner. Issue customer quotations and conversions into bookings. Maintain good working practices while proactively identifying continuous improvements that will offer customers an enhanced service. Support colleagues in other departments as well as offices nationally and internationally. Flexible and hands-on approach to prioritising duties and achieving deadlines. Other ad-hoc and admin duties as required. Ensure excellent customer service is always delivered. General customs related processes, leasing with our customs team on site. Candidate Profile Experience working in a similar environment. Excellent accuracy and attention to detail. Self-motivated with good communication skills and the ability to work as part of a team and be accountable for tasks and actions. Previous experience in Air Freight and customs an advantage. Proficient in all Microsoft packages. Proactive communicator in the use of email and phone. Deadline focused. Must be able to work well under pressure. Benefits Clear career progression and promotion opportunities. 25 days paid annual leave. Employer pension contributions. Monday to Friday 9:00am to 5:30pm Skills: Supervise FCL/LCL Consignments Customs Clearance Prepare quotations