Pharmacy Technician at Allcare Pharmacy in O'Flynns Ardee.
Allcare Support is a company specialising in supporting community pharmacies to deliver personalised care. The Allcare Pharmacy group is a network across Ireland dedicated to customer service excellence.
Purpose of Role
Support the Managing Pharmacist in the dispensary within a busy environment, maintaining highest ethical standards and delivering excellent customer care.
Duties and Responsibilities
* Accurately receive, record, and assemble prescriptions, issue receipts and inform Pharmacists of changes.
* Serve customers over the counter and other pharmacy products.
* Provide suitable over‑the‑counter medicine recommendations using WWHAM questioning and refer to Pharmacist where appropriate.
* Maintain computer records and paperwork for schemes, ensuring alignment with company procedures.
* Bring errors or safety issues promptly to Managing Pharmacist and/or Business Territory Manager.
* Maintain stock control: rotation, appropriate levels, correct suppliers and delivery details according to Managing Pharmacist.
* Keep the Pharmacy clean and tidy, addressing health and safety issues promptly.
* Maintain organisational and cleanliness standards of the dispensary under SOP.
* Follow Pharmacy SOPs, maintaining professional standards.
* Assist with over‑the‑counter sales and other front‑of‑counter duties.
* Any other duties as required.
Leadership and Teamwork
* Provide support to stakeholders within pharmacy and Allcare Network to achieve company goals.
* Display pro‑activity and initiative.
* Build positive relationships to create a positive working environment.
* Participate in staff training and role development.
* Maintain good relationships with colleagues, customers, and professionals.
* Work effectively as part of the pharmacy team, being flexible and adaptable across all operations.
Customer Focused
* Make our community pharmacies the local destination of choice.
* Deliver customer service of highest quality.
* Provide advice and information on all product ranges.
* Deliver professional and efficient service, enhancing relationships with customers.
Qualifications, Experience & Skills
* IPU Pharmacy Technician course or Higher Certificate in Pharmacy Technician Studies.
* Preferably 2 years experience in a pharmacy technician role.
* Excellent written and verbal communication skills.
* Attention to detail.
* Excellent organisational skills, multitasking in a busy environment.
* Cashier experience an advantage.
* Discretion in handling customer queries and confidentiality.
* IT skills an advantage.
#J-18808-Ljbffr