Job Summary
: We are seeking a skilled Business Process Analyst to contribute to the global business product roadmap development and deliver strategic business objectives.
Responsibilities:
: The ideal candidate will be responsible for contributing to the global business product roadmap development and delivering to achieve strategic business objectives. They will engage with internal operation and technology partners to define and document business requirements and features, while proactively identifying and mitigating related inefficiencies or risks. Additionally, they will provide input and feedback relating to solutions alternatives and prioritization to support delivering the highest business value by implementing efficiencies and de-risking to optimize capabilities.
Key Responsibilities Include:
: Contribute to the global business product roadmap development and deliver to achieve strategic business objectives. Engage with internal operation and technology partners to define and document business requirements and features, while proactively identifying and mitigating related inefficiencies or risks. Provide input and feedback relating to solutions alternatives and prioritization to support delivering the highest business value by implementing efficiencies and de-risking to optimize capabilities. Coordinate with technology and operations stakeholders to iterate on business process and technical development, testing and readiness. Support business process and technical implementations to ensure solutions meet business needs. Represent the business in technical business requirements gathering to ensure they are translated into easy to implement technical solutions, integrations, system designs, tests, transformation, and reports. Create and update project artifacts such as process flows, business requirements documents, and user guides. Ensure our technology partners are keeping related technical artifacts such as tasks, boards, user stories, use cases, test cases, application documentation, release notes and technical write-ups, up to date. Proactively challenge newly defined processes or technical development to identify and resolve potential issues. Conduct or facilitate information sharing sessions with supporting documentation or reference material for clients, employees and team members as needed. Monitoring the success of updated business workflows for opportunities for continuous improvement.