About the Role
A forward-thinking email support platform is looking for a seasoned Customer Success professional to join their 100% remote team.
Key Responsibilities
* Provide front-line customer support, debugging issues and advocating for user needs.
* Create informative documentation to enhance the user experience.
The ideal candidate will have:
1. 3-5 years of technical support experience;
2. A passion for solving developer problems;
3. Skills in improving email deliverability.
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