Do you want to join a fun, vibrant team working in the luxury 4* Brehon Hotel in beautiful Killarney?
Our Front Office Reception Team offer a warm and friendly service to our guests and you will create that all important first and last impression of the hotel. We require a confident individual with an outgoing personality who can provide first class customer service in a professional manner. We believe it is the people we employ that make the difference to the experience of our guests, and that is why we are looking for someone who is ready to go above and beyond in everything they do.
The main duties will include:
* Welcoming and checking in guests on arrival and setting the tone for a great experience
* Helping with guest queries to maximise their enjoyment of their stay including helping with meal and spa bookings, recommending attractions to visit.
* Ensuring all guest billing, accounts are accurate and presented to the guest for payment part of their departure.
* Supporting team members not just those who work on the Front desk but in all areas as Reception is a source of information for the whole team.
The ideal Candidate:
* 2years experience ideal but not essential
* Warm, friendly, positive personality with a genuine interest in guest care
* Team player and also willing to use own initiative when needed
* Good communication skills required
* Organisational skills are a must
Reasons to apply:
* A Welcoming & Supportive Team Environment
* Opportunities for Professional Development & Growth
* Hot Meals Provided on Duty
* Employee of the Month Awards
* Company Events
* Employee Assistance Programme
* Employee Referral Bonus
* Rewards for Years of Service
* Flexible Schedule
We look forward to hearing from you