The HR Operations Specialist is responsible for ensuring the timely and effective day-to-day operations across the employee life cycle, from onboarding, learning & development to offboarding. The successful candidate will be responsible for maintaining HRIS data integrity on the suite of HR systems. This role is permanent and can be based in either our Dublin or Navan office.
Key Responsibilities
1. HR Systems
o Manage the Salesforce HR system to ensure that all records are updated and completed to meet department and business needs.
o Manage the Access Learning Management System, onboarding and offboarding employees and mapping training programmes, as appropriate.
o Enhance reporting capabilities from the HR systems to provide timely and accurate MI for senior management as well as regulatory reporting requirements.
o Partner with all stakeholders of HR data and collaborate with counterparts with Group, to ensure accuracy and timely reporting for BAU and MI purposes.
o Support HR-related process improvement initiatives, identifying opportunities for efficiency and automation.
o Provide support to HR team members on Salesforce system functionalities.
2. HR Operations
o Manage the HR mailbox, responding to employee queries, escalating within the HR Team where appropriate and responding within a 12-24 hour SLA timeframe.
o Responsible for the general maintenance of all personnel e-files, including the upkeep of the archive procedure in line with GDPR.
o Ensure ongoing compliance with background screening requirements as per our procedures.
3. Fitness and Probity Administration
o Regulatory reporting for fitness and probity (F & P) requirements.
o Ensure due diligence completed for all HR F & P processes.
o Support all scheduled F & P activities throughout the year including register administration, certification processes for applicable employees, attestation processes throughout the year, Minimum Competency Code (MCC) testing in conjunction with the wider business.
4. Ad hoc:
o Participate in ongoing HR projects, as appropriate.
Key Requirements
1. 3+ years’ HR administration experience
2. Proficient in Excel
3. Salesforce (desirable)
4. Excellent organisational and prioritising skills.
5. Good written and verbal communication skills.
6. Attention to detail
7. Stakeholder management
8. Fitness & Probity experience
9. Prior experience of working in a HR Shared Services / Centralised HR Administration environment
10. Ability to work on your own and within a team
11. Proactive and continuous improvement mindset
12. Strong interest and aptitude for information systems
#J-18808-Ljbffr