Job Overview
We are seeking a highly skilled and experienced professional to join our Technical Services team as a Technical Inspector. This role is ideal for individuals who possess strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Key Responsibilities:
* Conduct thorough inspections at NCT Testing Centres ensuring all tests are carried out to the highest standards in line with documented procedures.
* Perform regular consistency checks on test equipment to ensure uniform readings.
* Promote high-quality reporting following each inspection.
* Provide comprehensive support to the business across various projects and areas as required.
Requirements and Qualifications:
* A minimum of 2 years' experience in a mechanical or technical environment.
* Hold a qualified LCV Mechanic/Technician Level 6 certification.
* Demonstrate excellent communication skills with both business and public customers.
* Bonus points if you have prior motor trade experience in roles such as service advisor, parts sales, or similar positions.
Essential Key Skills and Attributes:
* A deep understanding of systems and processes within this environment.
* Exceptional planning and organizational skills.
* The ability to engage and converse successfully with customers.
* A positive can-do attitude, high energy, and eagerness to excel in every task.
* A strong work ethic and a proven track record of delivering successfully to deadlines.
* High adaptability and flexibility to meet the needs of the role and the business.
* Excellent resilience and ability to cope with high-pressure work environments.
* A quick-thinking problem solver who is proactive in anticipating issues or suggesting new developments.
* Excellent time management skills with the ability to rapidly reprioritise according to changing needs of the business.
* An excellent self-starter with the ability to own and drive their work independently while also working effectively with others and utilising expertise of others well.
* Exceptional interpersonal communication and teamwork skills and ability to influence and develop relationships with individuals at all levels of the organisation.