FIRE Steakhouse & Bar – Host/Hostess
Location: Dawson Street, Dublin 2
Salary: €13.55 per hour + service charge (variable, not guaranteed – average €15–€18/hr)
Contract: Full-time, Permanent (30–40 hours/week)
Schedule: Mainly evening shifts
About Us
FIRE Steakhouse & Bar is one of Dublin's most iconic dining venues, part of the EHL Experiences group. We're known for premium ingredients, exceptional service, and a supportive team culture. With over 20 years of excellence, we continue to grow by focusing on people — both our guests and our team.
The Role
As Host/Hostess, you are the first and last point of contact for our guests. You will ensure every guest is greeted with professionalism, seated efficiently, and made to feel at home. You'll handle bookings, phone and email queries, and support the smooth flow of the restaurant alongside the wider front-of-house team.
Key Responsibilities
* Greet guests warmly and professionally as they arrive
* Manage reservations and phone/email enquiries
* Assign tables with consideration of floor rotation and guest preferences
* Escort guests to tables and introduce waitstaff when appropriate
* Maintain accurate booking information and update systems as needed
* Respond to guest questions and concerns with grace and efficiency
* Monitor flow of service and communicate with floor and management teams
* Support other front-of-house roles when needed
* Ensure the front desk area is always presentable and welcoming
Who We're Looking For
* Fluent English speaker
* Previous experience in a busy restaurant or hospitality setting (preferred)
* Confident, calm and personable, even under pressure
* Excellent communication and multitasking skills
* Passion for delivering exceptional service and attention to detail
* Comfortable standing for extended periods and working varied shifts
* Strong team player with positivity and initiative
* Familiarity with reservation systems (an advantage)
* EU Passport required
What We Offer
* €13.55 per hour + service charge (variable, not guaranteed – average €15–€18/hr)
* Birthday off or double pay
* Refer-a-friend bonus scheme
* 20% staff discount at FIRE, SOLE & Saint Studios
* Free meals during shifts
* Bike to Work Scheme & TaxSaver commuter tickets
* Training in wine, cocktails, food service, allergens and more
* Opportunities for cross-training and career progression within EHL Experiences
* Staff events, Christmas Savings Club & Employee of the Month awards
* A supportive and professional team environment
Job Type: Full-time
Pay: €13.55-€18.00 per hour
Expected hours: 35 – 40 per week
Language:
* English (required)
Work Location: In person