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Business & process analyst - tax department

Forvis Mazars
Business process analyst
Posted: 17 October
Offer description

Forvis Mazars in Ireland is a leading professional services firm with ambitious growth plans and over 1000 staff based in Dublin, Galway, Cork and Limerick. We are an integral part of Forvis Mazars Group, an internationally integrated partnership with over 40,000 professionals operating in over 100 countries and territories around the world. Our strategic framework drives positive and meaningful impact for our people, the environment and local communities while delivering unmatched client experience to our clients.Why join usOur people are ambassadors and leaders and have a bold entrepreneurial spirit to shape the future of our industry and the communities within which we serve. We empower and develop our teams to become professionals of the highest calibre in technical and client excellence. Our people first approach offers our teams a caring work environment which promotes belonging and inclusivity of all cultures and perspectives.The PositionThe Business Analyst will play a pivotal role in understanding and analyzing the needs of the Department, bridging the gap between tax professionals, clients and IT. This position involves gathering, documenting, and analyzing business requirements to identify solutions that improve processes, enhance customer experiences, and drive business performance. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a solid understanding of business operations.Key ResponsibilitiesRequirements Gathering:Collaborate with professionals across various departments to gather, define, and document business requirements through interviews, workshops, and surveys.Analyze and clarify requirements to ensure a clear understanding among all parties involved. Business Process Analysis:Evaluate existing business processes and workflows to identify areas for improvement, optimization, and automation.Develop process maps and documentation to illustrate current and proposed workflows.Data Analysis and Reporting:Utilize data analysis techniques to interpret trends, patterns, and insights to support decision-making processes.Create and maintain reports, dashboards, and data visualizations to communicate findings to stakeholders. Solution Design and Validation :Work closely with IT and development teams to translate business requirements into technical specifications, ensuring alignment with project goals.Participate in the testing and validation of solutions, ensuring that they meet business needs and expectations. Stakeholder Engagement:Serve as a point of contact for stakeholders during project lifecycles, providing updates and gathering feedback.Facilitate meetings and workshops to present findings, discuss solutions, and drive consensus. Change Management SupportAssist in change management efforts by providing relevant insights and support during the implementation of new processes and systems. Documentation and Knowledge Management:Maintain comprehensive documentation of business requirements, process maps, and project outcomes.Develop training materials and user guides to support the rollout of new systems and processes. Ideal CandidateEducation:Bachelor's degree in Business Administration, Information Technology, or a related field; advanced degrees or relevant certifications (e.g., IIBA, PMI-PBA) are a plus. Experience :Minimum of 3 years of experience in business analysis, requirements gathering, and process improvement within a corporate environment.Proven track record of successfully delivering projects that align with business objectives. Skills and Competencies:Strong analytical and problem-solving skills, with a keen attention to detail and an ability to think critically.Excellent communication skills, both written and verbal, with the ability to convey complex information to various audiences.Proficiency in business analysis tools and techniques (e.g., UML, BPMN, use cases).Familiarity with data analysis and visualization tools (e.g., Excel, Tableau, Power BI) and database concepts (e.g., SQL).Experience with project management methodologies (Prince 2, PMBOK, Agile, Waterfall) is an advantage.Strong interpersonal skills, capable of building relationships and managing stakeholder expectations. Personal Attributes :Self-motivated and proactive, with a strong commitment to delivering quality results.Adaptable and flexible, able to thrive in fast-paced and evolving environments.Collaborative team player with a positive attitude and a focus on achieving shared goals.Passionate about continuous improvement and innovation within business processes. Don't wait. Act.Please Note: Forvis Mazars is an Equal Opportunities Employer. In applying for a role with us, you consent that Forvis Mazars will process your personal data for the purpose of handling your application. Forvis Mazars endeavours to recruit and fill vacancies directly. However, at times when we do need to engage with agencies, Forvis Mazars operates within a preferred supplier list (PSL) and only work and partner with recruitment suppliers where our agreed contractual terms are in place. If unsolicited CVs are received from agencies, we will not be liable for payment of introduction fees. Thank you for your co-operation

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