Castleknock Hotel, an awardwinning 4star hotel in Dublin 15 and proud member of FBD Hotels Resorts, is looking for a warm, energetic, and guestfocused individuals to join our growing team.
If you love creating great first impressions, enjoy a fastpaced environment, and want to be part of a team that genuinely cares, we'd love to hear from you.
Why Work With Us?
At Castleknock Hotel, our team is at the heart of everything we do.
We have been awarded - Failte Ireland Outstanding Employer Excellence, Irish Hotel Federation Expert Quality Employer, Great Place to Work, Best Workplace in Hospitality and the BE mark from Workbly along with a Gold award from the Irish Accommodation services Institute.
We're guided by our core values: Think About the Guest Be Respectful Work As One Be the Best Own It Deliver It As a team member, you'll enjoy many benefits, some are listed below: Competitive pay Free meals on duty Complimentary uniforms Employee discounts across all FBD Hotels Resorts Employment opportunities across all FBDS Hotels Resorts Employee recognition awards Employee Reward points Free parking / Bike-to-work scheme Free gym membership / Discount in The Spa Ongoing training, development, and career progression Access to an EAP Access to the Castleknock Team Voice group What the role is: Coordinating with departments (banqueting, catering, AV, housekeeping) Managing client expectations for bookings - Corporate events and Social events Providing excellent service to clients Handling lastminute changes calmly and efficiently Coordinating across vendors, hotel teams, and clients Creating proposals based on client requests and expectations Managing multiple events simultaneously Tracking budgets, contracts, deadlines Prioritizing under pressure Upselling hotel services (catering, room blocks, AV) Negotiating with vendors and clients Producing cost estimates Managing invoices and event P Ls Ensuring profitability of events Handling unexpected issues (weather, equipment, staffing) Quick decisionmaking Creative solutions on event day Familiarity with hotel PMS (Opera) Event management software AV basics (projectors, mics, staging) Ensuring compliance with hotel policies Reviewing Function sheets (Banquet Event Orders) Doublechecking room setups, dietary requirements, and schedules Ensuring a seamless guest experience What We're Looking For Previous experience with Hotel Event planning Outstanding attention to detail and effective communication Ability to follow verbal directions in a fast-paced and dynamic environment Excellent time management and the ability to prioritise tasks Outgoing and friendly personality Have a professional image at all times in line with the Hotel standards Hospitality expertise (understanding guest flow, service standards) Marketing knowledge (event promotions, social media) Cultural awareness (working with international clients)