Job Description:
As a key member of our team, you will oversee the processing and quality checking of various transactions through internal systems, adhering to regulatory and client standards. You will also be responsible for day-to-day oversight of the document management process, ensuring accurate and timely scanning of investors' instructions into the workflow system.
The ideal candidate will have exceptional analytical and problem-solving skills, with the ability to lead and organize the work of their team, assign tasks, set short-term priorities, and monitor activities to ensure timely and accurate completion of work.
Key Responsibilities:
1. Oversight of transaction processing and quality checking
2. Day-to-day oversight of document management
3. Investigate and resolve enquiries and exceptions
4. Prepare financial reports conforming to professional and regulatory requirements
5. Manage workflow distribution and resource utilization within the team
6. Provide technical training and coaching to team members
7. Organize team work, assign tasks, set priorities, and monitor activities
8. Ensure procedures are up-to-date and adhered to on a daily basis
9. Assist in establishing goals and objectives for the team
10. Generate process and system enhancement ideas and coordinate introduction of changes
11. Conduct performance management and career development processes
Requirements:
- College or university degree and/or relevant work experience
- Supervisory experience is desirable
Working with Us:
We offer a flexible and collaborative work culture where financial strength and stability enable us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and we take pride in working for an institution committed to assisting communities we serve. Join a workplace with a greater purpose and build your career with us.
Reasonable Accommodation:
We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.