Lead Operations Manager
This is an exceptional opportunity to take on a leadership role in delivering outstanding guest experiences and driving operational excellence. As a Lead Operations Manager, you will be integral in ensuring seamless day-to-day hotel operations.
About the Role
* Assisting the general manager with daily tasks
* Overseeing Fire, Health and Safety protocols
* Providing exceptional customer care
* Maintaining high standards of Quality of Service
* Spearheading staff training initiatives
* Fostering flexibility and adaptability among team members
* Leading people management strategies
* Ensuring Health, Safety & Security protocols are upheld
Requirements
* A minimum of 2 years of experience in a similar role within a busy hotel environment